At Clueveda, we are committed to delivering your Ayurvedic wellness products safely and on time. Every order is carefully packed and inspected before dispatch to ensure the highest quality.
Order Processing Time
All orders are processed within 1–2 business days after successful payment confirmation.
Before shipping, every Clueveda product undergoes a quality inspection and is securely packed to ensure it reaches you in excellent condition.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Standard Delivery (India)
- Estimated Delivery Time: 3–7 Business Days
- Delivery timelines may vary depending on your city or location.
Remote & Rural Locations
For remote or difficult-to-service locations, delivery may take 7–10 business days, depending on courier availability.
Order Tracking
Once your order has been shipped:
- A tracking number will be shared via Email or SMS.
- You can track your shipment using the courier partner's tracking link.
- If you do not receive tracking details within 48 hours of dispatch, please contact our customer support team.
Packaging
At Clueveda, we ensure every product is packed with utmost care.
- Secure and hygienic packaging
- Tamper-proof sealing for product safety
- Leak-resistant packaging for oils and serums
- Protective packaging to prevent damage during transit
Our goal is to deliver every order in perfect condition.
Shipping Delays
While we strive to deliver your order on time, delays may occasionally occur due to:
- Weather conditions
- Public holidays
- High order volumes during sales or festive seasons
- Courier partner delays
- Unforeseen logistical issues
If your shipment is delayed, our support team will assist you with the latest updates.
Shipping Charges
- Free Shipping on eligible prepaid orders across India.
- Shipping charges, if applicable, will be displayed during checkout.
- Cash on Delivery (COD) is available for selected locations, subject to serviceability.
Incorrect Shipping Address
Please ensure your shipping address and contact details are accurate before placing your order.
Clueveda will not be responsible for delays or failed deliveries due to incorrect or incomplete shipping information provided by the customer.
Damaged Package
If your package appears damaged or tampered with at the time of delivery, please:
- Refuse to accept the package if possible.
- Record a clear unboxing video.
- Contact us within 48 hours of delivery with your Order ID and supporting photos/videos.
Need Help?
If you have any questions regarding your shipment or order, feel free to contact us.
Clueveda Customer Support
📧 Email: clueveda963@gmail.com
Our customer support team will respond within 24–48 business hours and assist you with your shipping-related queries.